Privacy Policy – GitaSpeaks
Effective Date: 10th April, 2025
GitaSpeaks is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, share, and protect the information you provide when you use our website and services.
Introduction
This Privacy Policy applies to all users of GitaSpeaks and governs the collection, use, and safeguarding of information shared on our platform. By using our services, you consent to the practices described herein.
Information We Collect
We may collect and process the following types of data:
a) Personal Information (if provided by you):
- Name
- Age
- Gender
- City or location
- Life challenges or concerns shared for spiritual guidance
- Email address (for communication, support, or login)
b) Usage Data:
- Chat messages or queries submitted to the AI system
- Session timestamps and interaction data
- IP address, device information, browser type, and general location
- Referral source and website usage analytics
c) Payment Information:
- We do not store or process any payment card details directly.
- All transactions are securely handled by third-party payment gateways (e.g., Razorpay, Stripe), governed by their own privacy policies.
How We Use Your Information
The information collected may be used for the following purposes:
- To provide, personalize, and improve the spiritual chat experience
- To deliver relevant responses based on your inputs and preferences
- To manage user sessions, maintain platform performance, and prevent abuse
- To respond to user inquiries and send platform-related notifications
- To analyze engagement and improve the quality of content and features
- To fulfill any legal or regulatory requirements
Data Protection and Security
- We implement industry-standard technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes the use of encrypted databases, secure APIs, and restricted access protocols.
- We do not sell, share, or release your personal data to third parties for advertising or commercial resale.
- However, certain trusted service providers we engage—such as those handling AI processing, authentication, analytics, and hosting—may access or process user data strictly for the purpose of delivering our services. These third parties are bound by confidentiality agreements and may not use your data for any other purpose.
- We regularly review our security infrastructure and apply updates to safeguard user data at all times.
Your Rights and Choices
As a user of GitaSpeaks, you have the right to:
- Request access to the personal data we hold about you
- Request correction, restriction, or deletion of your data
- Object to certain forms of data processing
- Withdraw consent at any time, where processing is based on your consent
- Delete your account and associated data permanently
To exercise any of these rights, please contact us at: contact@gitaspeaks.com
Third-Party Services
GitaSpeaks may utilize third-party service providers for the following:
- Authentication (e.g., Google Login, Supabase Auth)
- AI response generation (e.g., OpenAI API)
- Cloud infrastructure and hosting (e.g., Vercel, Supabase)
- Payment processing (e.g., Stripe, Razorpay)
These service providers operate under their own privacy policies and may process user data as required to deliver their specific services. We ensure that all such providers are reputable and adhere to applicable data protection regulations.
Data Retention and Transfers
- We retain user data only as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with applicable legal obligations.
- Please note that data may be stored on servers located outside your country of residence. By using our services, you consent to such international data transfers, where applicable.
Children's Privacy
GitaSpeaks is not intended for users under the age of 13. We do not knowingly collect personal data from children. If we become aware that a child under 13 has provided us with personal information, we will delete such information immediately.
Updates to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When changes are made, we will revise the "Effective Date" at the top of this page. We encourage users to review this page periodically to stay informed about how we protect their data.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:
Email: contact@gitaspeaks.com